Meet the Ombudspersons

Meet the Ombudspersons

Furthering its commitment to creating a positive learning environment, the University of Georgia has named three ombudspersons to serve faculty, staff and students.

The ombudspersons are designated individuals who serve as independent, neutral and informal resources for UGA students, faculty and staff. Rather than serving as advocates for individual members of the university community, these individuals are advocates for fairness, and they function as a source of information and referral. They assist, to the extent possible, in informally resolving concerns brought to their attention. They serve as third-party fact finders who remain neutral while looking into complaints or grievances, including those related to discrimination and harassment.

Ombudspersons supplement, but do not replace, the university's existing policies and procedures for processing and resolving student, faculty, and staff complaints and grievances. Ombudspersons also do not have direct responsibility for specific administrative processes and procedures. Rather, these individuals provide information and assistance regarding administrative processes and may serve as additional avenues for resolving the concerns of students, faculty and staff.

Charisse Harper

Office Manager/Administrative Manager I
Office of the Dean of Students
Telephone: 706-542-8544 ; Email:

Charisse Harper serves as the ombudsperson for students. She has more than 17 years professional experience and is the Administrative Manager for the Office of the Dean of Students Business Office in Student Affairs. Harper’s duties include supervision, personnel, accounting and serving on various OneSource committees. She completed the Diversity and Inclusion Certificate is Safe Space trained.

Jenny Gaver

Terry College of Business
Telephone: 706-542-3699 ; Email: 

Jenny Gaver serves as the ombudsperson for faculty. She is the first holder of the James Don Edwards Chair in Corporate Accounting Policy in the J. M. Tull School of Accounting at the University of Georgia.   She joined the faculty of the Tull School in 1990 after completing her doctoral education at the University of Arizona and an initial teaching position at the University of Oregon.  Her current research focuses on earnings management activities of firms in the property-casualty insurance industry, the economics of the market for auditing services and agency issues in the nonprofit sector. Professor Gaver teaches undergraduate financial and managerial accounting to students in the honors program. She has twice been named a Lothar Tresp Outstanding Honors Professor.



Steve Gibson

Business Affairs Manager
College of Agricultural and Environmental Sciences
Telephone: 706-542-1147; Email:

Steve Gibson serves as the ombudsperson for staff employees. He has more than 25 years of professional experience and is a business affairs manager for the College of Agricultural and Environmental Sciences. He joined UGA in 2007 and his work now involves a variety of administrative duties including project supervision, personnel management and budget analysis. He served as vice chair for the university’s Staff Council as well as the chair of the University Council’s Human Resources Committee and is one of the inaugural recipients of the university’s Diversity and Inclusion Certificate. He is trained as a Safe Space Ally and as a higher education mediator by the internationally recognized Georgia Consortium on Negotiation and Conflict Resolution. He received degrees from Georgia Tech and the University of Georgia and is actively involved in a number of university and community organizations.